" Wow! I am impressed and very satisfied with service from your company. My order arrived very quickly with no extra charges for expedited delivery. The bottles were all in sealed packages to prevent spillage and mess and all arrived in good shape. And enclosed was a welcome card and pen/magnifier with my invoice. I appreciate all those extra touches. I look forward to continuing to order products from DTEP. "

" Thank you for your speedy service. I received my ordered products within 24 hours. I couldn't believe how fast your service was. Thank you again. I am looking forward to using all three products. "

" I wanted to tell you that doing business with you was a very pleasant experience.  Your Web site has very few bells and whistles on it, but I had no problems with my order, and I received it a very timely manner.  I appreciate the care given to my order and the way it was packed, as well as the note thanking me for my business.  So I want to thank you for thanking me. "

" I received my order. Thank you for the nice note enclosed and your prompt service. I was impressed with your speed and customer service. I will be sure to order again! "

" Wow! Received my full order at noon today. I can't believe you got it out that fast. Thank you very much for the super-quick shipping. "

" Thank you so much for your outstanding service. I looked this up on the internet for my Mother after Hope Products suggested your company. My folks are older and have not seen the internet. I checked you out for her online.
She got her order today and was very pleased with it all. The thank you card, pen, and calendar were a very nice touch. She called me to tell me how pleased she was and did mention the "goodies" you included in the package. We are here in Florida now after living in Boardman, Ohio most our lives. Let me assure you Floridians would never be so well organized and well executed, we can appreciate this.

I simply told her:
You know Ohioans just know how to do things well. Thank You so much for being so helpful. "

" I have been ordering items off the internet for many many years and I just want to let you know that I am extremely impressed with your company. The order I received was:

Filled promptly
Was correct
Contained a Thank you note (unheard of in this era)
Had two small gifts attached

I have worked in customer service for 25 years with a relocation firm and am responsible for customer service to many major corporations and I must tell you that your way of treating a customer is way above average and you should be very proud of your service that you deliver.

You are a superb company, keep it up!
A loyal customer (after only one order)  "

" Thank you SO much for the two Hope's Counter Top Polishes I just received today. That was SO sweet and dear of you to send me a very lovely ballpoint pen!

THANKS SO MUCH!!  "

" WOW! That was quick! I made my order to you on Wednesday evening (for De-Solv-It -- I LOVE that stuff, Contractor's Solvent, and The Must For Rust) and received it on Friday morning and at great prices on top of that!

Thank you, thank you! I hope you stay in business a LONG, LONG time (because I want to order again when this stuff is all used up)! "